During peak season, we need to bring extra help into our companies. This can often become crucial and some needs may feel a bit urgent. Urgency isn’t a detriment to hiring new team members, as these times of year bring great candidates who all have enthusiasm as our busy times and heavy schedules breed a sense of camaraderie in our offices and with our candidates. However, we all need to be mindful that the people we bring in are well tailored to our inherent specific needs. This week we are taking a look at the different skills to consider when hiring for a typical logistics warehouse and hiring for a business that specializes in eCommerce.
Below is a table for your reference on where to concentrate skills for new hires this season. Remember that all companies need to keep a sharp focus on having a staff with excellent customer service skills. Especially in the area of eCommerce, workers should be well trained in dealing with phone calls, questions, website issues, order statuses, and general handling of customers by phone, chat, and email. As always BCS is here to help you find the perfect candidate for your peak season hires, regardless of your specialty. We can work with you to find the exact fit, whether you need to fill a staffing position or if you are looking for a position this season.